As Client Services Manager for Inside Edge Legal, Gareth focuses on managing the support operations and ensuring customer satisfaction for both clients and temporary professionals.
Prior to joining Inside Edge Legal, Gareth worked for Major, Lindsey & Africa’s parent company, the Allegis Group, as Regional Field Manager for Aerotek’s Northeast region. Gareth started in a support role and was quickly promoted to the role of supervisor for Customer Support Operations for the New York metro area. Under Gareth’s leadership, his offices became the model for high performing teams within the Allegis Group – Aerotek offices.
As Regional Field Manager, Gareth provided leadership and management to 20 field offices and 50 Customer Support Associates responsible for supporting clients within the fields of Engineering, Life Sciences, Finance & Accounting, and Light Industrial. Gareth was responsible for improving upon pre-employment screening, adhering to federal and state employment regulations, Human Resources, client/contractors relations, payroll management, and various other operations responsibilities.