CASE STUDY
A leading hospitality company faced ongoing challenges in building a highperforming legal team. A number of leadership transitions and organizational complexity made recruitment difficult. Internal skepticism about HR’s ability to fill certain legal roles added to the challenge. The COVID-19 pandemic further disrupted hiring, creating uncertainty in the travel sector and pausing recruitment efforts.
Major, Lindsey & Africa developed strong relationships across the organization, gaining deep insight into company culture and business priorities. After two successful initial placements, MLA became the client’s preferred recruiting partner, completing numerous searches for a variety of legal roles over the next decade. The team focused on delivering candidates who not only met technical requirements but also fit the organization’s culture, resulting in high retention and career advancement. MLA remained flexible and responsive, resuming searches as the industry recovered from pandemic-related disruptions.