With COVID-19 impacting the way teams work together, every law department is now examining what their operating model will look like going forward. Continued digital transformation is imperative as legal department leaders learn to do more with less and to adapt to remote work as part of the new normal.
In this one-hour session, Mark Yacano
and Christine Kennedy
, along with guests Laurie Ehrlich, former associate general counsel and head of legal operations of Cognizant, and Brad Rogers, chief operations officer and chief of staff of TIAA, explored the five important questions to answer before starting the digital transformation process:
What is Digital Transformation?
Why is it important?
How do you start the process?
How do you measure success?
Who are the critical stakeholders?